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Board oversight and the all reasonable steps duty: why compliance is the floor, not the ceiling
Read full story: Board oversight and the all reasonable steps duty: why compliance is the floor, not the ceilingThere is a version of this conversation that most organisations are having. It goes something like this: October 2026 is coming; we need to demonstrate we are taking all reasonable steps to prevent sexual harassment in our organisations. Let us make sure our training is in place, our reporting channels are working, and our investigation…
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How Do Whistleblowing Systems Integrate with Employee Assistance Programmes?
Whistleblowing services and employee assistance programmes (EAPs) serve different purposes, but they often encounter the same employees at some of the most difficult moments of their working lives. A person reporting fraud may be experiencing significant stress and anxiety. A reporter of workplace bullying may be suffering the emotional and psychological consequences of sustained mistreatment.…
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How Can Whistleblowing Channels Be Accessed Securely from Anywhere?
A whistleblowing channel that can only be accessed from an office desktop during working hours excludes the majority of the global workforce. Remote workers, travelling employees, field-based operatives, international teams, contractors and supply chain workers all need the ability to raise concerns from wherever they are, at whatever time suits them, using whatever device is…
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How Do Whistleblowing Solutions Manage Large Volumes of Reports?
A whistleblowing programme that generates no reports is a programme that is not working. But a programme that generates large volumes presents its own challenge: how to manage the intake, triage, investigation and resolution of every concern consistently and within regulatory timelines, without overwhelming the compliance team or allowing serious matters to be lost in…
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What Level of Reporting Detail Should Whistleblowing Software Allow?
The level of reporting detail captured in a whistleblowing conversation determines almost everything that follows. The level of detail allows the concern to be assessed and triaged effectively, whether an investigation can proceed without extensive follow-up, whether the report satisfies regulatory requirements for record-keeping, and whether the organisation accumulates the structured data it needs for…
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How Is Whistleblower Data Stored and Protected?
Whistleblower data is among the most sensitive information an organisation will hold. A single case file may contain the whistleblower’s identity (or the technical data that could reveal it), the name of the person accused of wrongdoing, witness details, investigation findings, financial records and potentially special category data such as health information or evidence of…
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What Role Does Technology Play in Modern Whistleblowing Services?
Twenty years ago, a whistleblowing service typically meant a telephone number printed on a poster in the staff room. Today, technology touches every stage of the whistleblowing process. From the moment a reporter decides to come forward through to case resolution, data retention and programme-level analysis, technology is involved. The question for compliance officers is…