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Third-party harassment: why employees must come before commercial outcomes
Read full story: Third-party harassment: why employees must come before commercial outcomesFrom 30th October, employers are liable for harassment by clients, customers and contractors. But the real question is whether your employees believe they come first.
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What Are the Latest Innovations in Whistleblowing Technology?
Whistleblowing technology has matured significantly since the days of a dedicated telephone number and a paper log. The core requirements – confidentiality, accessibility, structured case management and regulatory compliance – have not changed, but the tools available to meet them have evolved rapidly. For compliance officers evaluating their current systems or preparing a business case…
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How Do Whistleblowing Solutions Integrate with Compliance Management Systems?
Whistleblowing does not operate in isolation. It is one component of a broader compliance management framework that may include policy management, regulatory change tracking, risk registers, training records, audit management and incident reporting. When these systems operate independently – each generating its own data, following its own workflows and reporting to the board through separate…
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How Do Whistleblowing Solutions Ensure Accessibility for All Employees?
A whistleblowing programme that is accessible only to office-based, English-speaking, digitally confident employees with a desk and a computer is not accessible at all – it is a programme that serves a fraction of the workforce while excluding the people who may be most likely to witness misconduct. Frontline workers, non-English speakers, employees with disabilities,…
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How Can Companies Leverage Analytics in Whistleblowing Programmes?
Most whistleblowing programmes generate data. Far fewer use analytics to investigate and use that data strategically. The difference between a programme that processes cases and one that delivers genuine organisational intelligence lies in how effectively the data captured through reporting channels and case management is analysed, interpreted and acted upon. For compliance officers, analytics transforms…
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How Can Whistleblowing Solutions Be Scaled for Enterprise Deployment?
A whistleblowing programme that works for a single UK office with 200 employees will not work, without significant adaptation, for an enterprise with 20,000 employees across 15 countries, multiple divisions and a complex supply chain. Scaling a whistleblowing solution for enterprise deployment is not simply a matter of buying more licences or extending a telephone…
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How Can Digital Reporting Channels Support International workforces and Remote Workers?
International workforces and remote workers present a specific set of challenges for whistleblowing programmes. Employees working from home, in satellite offices, at client sites or across multiple countries are physically and often culturally distant from the organisation’s headquarters. They may feel less connected to the compliance function, less aware of the reporting channels available to…