Independent, impartial and end-to-end investigations.
Whether you’re dealing with complex issues, senior staff, or simply want external support, Safecall’s fully outsourced workplace investigations offer a complete, end-to-end solution.
These investigations are delivered by experienced professionals with no internal bias, our service ensures objectivity, discretion, and legal precision.
We manage the entire process on your behalf, from initial scoping and evidence gathering to final reporting.
Acting as an extension of your organisation, we ensure every step is handled with professionalism, discretion, and legal precision – so you can focus on moving forward with confidence.
What we offer
A complete investigation service
We manage every stage of the investigation, including:
- Scoping and agreeing terms of reference
- Preparing for interviews and gathering background
- Conducting impartial witness interviews
- Reviewing documentation and analysing evidence
- Producing a clear, independent investigation report with findings and recommendations
Our structured, step-by-step approach ensures transparency, consistency, and defensibility at every stage.
Investigators you can trust
Our team includes former senior police officers, HR directors, and safeguarding professionals. They bring decades of experience in handling complex, sensitive, and high-risk cases across a wide range of sectors.
We are particularly experienced in:
- Whistleblowing disclosures
- Bullying and harassment
- Sexual harassment
- Discrimination and misconduct
- Regulatory and criminal allegations
>> Meet the team
Why outsource your investigation?
Outsourcing your investigation ensures:
- Independence – no internal bias or conflicts of interest
- Credibility – especially when the issue involves senior staff or sensitive allegations
- Expertise – access to trained investigators with legal and procedural knowledge
- Capacity – ideal when internal teams lack time or resources
- Compliance – aligned with ACAS, GDPR, and whistleblowing legislation
What you can expect
- A dedicated lead investigator
- Regular updates and clear communication
- A structured, legally defensible process
- A final report with findings and recommendations
- Optional follow-up support or training
We also provide practical resources to support your understanding of the process
Ready to hand it over?
Let’s talk about how we can support your organisation with a full-service investigation.
Not quite what you need?
Explore our full range of investigation services – from collaborative support to capability-building – designed to meet your organisation’s unique needs.