Impartial witness interviewing and evidence gathering that stands up to scrutiny in workplace tribunals
Accurate, unbiased information is the foundation of any credible workplace investigation.
Safecall’s impartial witness interviews and fact-finding service ensures that evidence is gathered professionally, impartially, and in a way that supports fair and defensible outcomes.
Whether you need support with a single interview or a full programme of fact-finding, our experienced investigators help you uncover the truth with clarity and care.
What we offer
Impartial witness interviews
We conduct professional, unbiased interviews with employees, whistleblowers, and other relevant parties. Our investigators are trained in effective questioning techniques and follow recognised frameworks such as PEACE to ensure interviews are fair, thorough, and legally sound.
All statements are:
- Signed and dated
- Agreed with the interviewee
- Documented to the highest standards
Objective fact-finding
We create a structured interview plan and gather all relevant facts in a proportionate and impartial manner.
Using proven techniques from the PEACE model, cognitive interviewing, and Achieving Best Evidence guidelines, we ensure witness accounts are as complete and reliable as possible.
Why choose Safecall?
- Experienced investigators – including former police officers and HR professionals
- Independent and impartial – no internal bias or influence
- Legally compliant – aligned with ACAS guidelines and employment law standards
- Flexible support – from single interviews to full evidence-gathering programmes
- Trusted since 1999 – by organisations across the UK, EU, and globally
What you can expect
- A clear interview and evidence-gathering plan
- Professional, respectful engagement with witnesses
- High-quality documentation of all findings
- Optional integration with your internal investigation process
- Confidence in the integrity of your evidence
Need help gathering the facts?
Let’s talk about how we can support your investigation with impartial interviews and evidence collection.
Not quite what you need?
Explore our full range of investigation services – from collaborative support to capability-building – designed to meet your organisation’s unique needs. >>