
-
Third-party harassment: why employees must come before commercial outcomes
Read full story: Third-party harassment: why employees must come before commercial outcomesFrom 30th October, employers are liable for harassment by clients, customers and contractors. But the real question is whether your employees believe they come first.
Search our resources library
-
How Can Multiple Whistleblowing Channels Help Address Systemic Workplace Issues?
Most discussions about whistleblowing channels focus on individual reports: a specific allegation of fraud, a particular instance of harassment, a named individual’s misconduct. But the greatest long-term value of a well-managed whistleblowing programme often lies not in any single case but in what the collective data reveals about the organisation’s culture, management practices and operational…
-
How Does Whistleblower Case Management Software Work?
For compliance officers evaluating whistleblowing solutions for the first time – or considering a move from manual processes to dedicated whistleblower case management software – understanding what case management software actually does, and how it fits into the broader reporting framework, is a practical starting point. This resource walks through the core components of a…
-
How Can Case Management Software Support Legal Compliance?
Whistleblowing is governed by an increasingly complex web of legislation and legal compliance. In the UK alone, organisations must navigate the Public Interest Disclosure Act 1998 (PIDA), the UK GDPR, the Data Protection Act 2018 and, depending on sector, additional regulatory requirements from bodies such as the FCA or CQC. Organisations with European operations must…
-
How Can Digital Case Management Streamline Investigations?
Many organisations still manage whistleblowing investigations through a patchwork of email chains, shared drives, Word documents and spreadsheet trackers. For a compliance team handling a handful of cases a year, this may feel manageable. But as reporting volumes grow – industry benchmarking data covering over 2.15 million reports from more than 4,000 organisations globally illustrates…
-
How Can Case Management Software Help with Workplace Investigations?
What determines whether the concern is resolved effectively – or becomes a source of ongoing risk – is the quality of the workplace investigation that follows, and that is, in part, determined by the case management software being used. Workplace investigations are complex, time-sensitive processes involving evidence gathering, witness interviews, legal considerations and careful documentation.…
-
Whistleblowing Technology and Channels: Choosing the Right Approach for Your Organisation
Whistleblowing technology has evolved significantly over the past decade. Where organisations once relied on a single telephone hotline or an open-door policy, today’s compliance landscape demands a more sophisticated multi-channel approach – one that balances accessibility for reporters with the security, compliance and case management capabilities that organisations need to act on concerns effectively. Recent…