Workplace Investigations and Investigation Support
Minimise risk. Maximise integrity. Investigate with confidence.
When workplace investigations are required, you need more than just advice – you need action.
Since 1999, Safecall has been the trusted partner for organisations seeking independent, expert-led workplace investigations that uncover the truth, protect reputations, and restore trust.
Whether you need us to lead the investigation, support your internal team, or build your capability, we tailor our approach to suit your needs – discreetly, professionally, and with complete impartiality.
We offer full-service investigations with experienced investigators, including former police officers and HR professionals, acting as an extension of your team to deliver fair, thorough, and legally compliant outcomes.
With managed investigations, you lead the process while we provide expert oversight. From best-practice templates to real-time advice, we help ensure your investigation is thorough, fair, and defensible.
We conduct impartial witness interviews and evidence collection that stand up to scrutiny. All statements are signed, dated, and documented to the highest standards to enable compliance with best practice.
Our critical friend analysis service gives your internal team access to experienced investigators who can guide you through complex or sensitive cases with confidence.
We can review your process and documentation to identify risks, gaps, or areas for improvement – helping you strengthen future outcomes and reduce organisational risk.
Safecall is a leading provider of workplace investigations in the UK. Our team includes former senior police officers, HR directors, and safeguarding experts – each bringing decades of experience and a calm, professional approach.
Independent and impartial – no internal bias, no conflicts of interest
Experienced investigators – trusted by global brands since 1999
Legally compliant – aligned with ACAS, GDPR, and whistleblowing legislation
Flexible and scalable – support that fits your organisation’s size and structure
Confidential and secure – every case handled with discretion and care
Looking to strengthen your internal investigation capability?
Whether you’re managing cases in-house or building team expertise, we offer tools and training to help you do it with confidence.
Investigation case management software
Take control of your internal investigations with a secure, easy-to-use platform. Designed by investigators for investigators, our investigation management software helps you manage and report on cases from intake to resolution – ensuring consistency, compliance, and confidentiality throughout.
Getting workplace investigations right isn’t just about compliance—it’s about trust, integrity, and protecting your people. At Safecall, we’re here to support organisations every step of the way.
Tim Smith, Head of Investigations, Safecall Ltd
Workplace investigation FAQs
How can we get started or get more specific investigations information?
You can call SafeCall on +44 (0) 191516 7720 or fill out our enquiry form. We also offer free short investigation videos covering the process from whistleblowing report to resolution.
We provide free short investigation videos covering the complete process:
Do you offer fact-finding services separate from full investigations?
Yes, we offer dedicated Fact-Finding services that create investigation plans and gather all case facts in an impartial manner, evaluating them objectively.
What training resources do you offer?
We offer a full range of whistleblowing and workplace investigation training resources designed to keep organizations compliant while building internal expertise:
Whistleblowing Investigation Training
We provide workplace investigations training to help employees conduct investigations accurately and impartially Investigations and Investigation Support, ensuring your internal teams have the skills needed for effective case handling.
Complete our enquiry form: Available on our contact page
We’ll work with you to design a training program that builds the internal expertise your organisation needs while ensuring full compliance with current legislation and best practices.
How do you match investigators to specific cases?
We allocate individuals with appropriate skills and experience to match the specific nature of your workplace concern. We would do this in conjunction with the client.
Do you provide ongoing support after the investigation?
Yes, we provide practical guidance on investigative next steps and ongoing investigation support for as long as necessary after the investigation.
What sizes of organisations do you work with?
We support all sizes of business, not-for-profit, and government organisations. The nature of these investigations is usually of a confidential nature, which makes it difficult to provide open testimonials or case studies, however Safecall can provide reference contacts upon request.
