Workplace Investigations and Investigation Support
Minimise risk. Maximise integrity. Investigate with confidence.
When workplace investigations are required, you need more than just advice – you need action.
Since 1999, Safecall has been the trusted partner for organisations seeking independent, expert-led workplace investigations that uncover the truth, protect reputations, and restore trust.
Whether you need us to lead the investigation, support your internal team, or build your capability, we tailor our approach to suit your needs – discreetly, professionally, and with complete impartiality.
We offer full-service investigations with experienced investigators, including former police officers and HR professionals, acting as an extension of your team to deliver fair, thorough, and legally compliant outcomes.
With managed investigations, you lead the process while we provide expert oversight. From best-practice templates to real-time advice, we help ensure your investigation is thorough, fair, and defensible.
We conduct impartial witness interviews and evidence collection that stand up to scrutiny. All statements are signed, dated, and documented to the highest standards to enable compliance with best practice.
Our critical friend analysis service gives your internal team access to experienced investigators who can guide you through complex or sensitive cases with confidence.
We can review your process and documentation to identify risks, gaps, or areas for improvement – helping you strengthen future outcomes and reduce organisational risk.
Safecall is a leading provider of workplace investigations in the UK. Our team includes former senior police officers, HR directors, and safeguarding experts – each bringing decades of experience and a calm, professional approach.
Independent and impartial – no internal bias, no conflicts of interest
Experienced investigators – trusted by global brands since 1999
Legally compliant – aligned with ACAS, GDPR, and whistleblowing legislation
Flexible and scalable – support that fits your organisation’s size and structure
Confidential and secure – every case handled with discretion and care
Looking to strengthen your internal investigation capability?
Whether you’re managing cases in-house or building team expertise, we offer tools and training to help you do it with confidence.
Investigation case management software
Take control of your internal investigations with a secure, easy-to-use platform. Designed by investigators for investigators, our investigation management software helps you manage and report on cases from intake to resolution – ensuring consistency, compliance, and confidentiality throughout.
Getting workplace investigations right isn’t just about compliance—it’s about trust, integrity, and protecting your people. At Safecall, we’re here to support organisations every step of the way.
Tim Smith, Head of Investigations, Safecall Ltd
Workplace investigation FAQs
Who actually conducts the investigations?
Our specialist workplace investigators are experienced former police officers or senior HR personnel, often from senior investigating officer levels, with significant operational experience in handling stressful and emotional workplace situations.
How much do your investigation services cost?
Our investigation service costs vary depending on several factors including the complexity of the case, the number of witnesses involved, the volume of documentation to review, and the level of support required.
We offer flexible pricing models to suit different organisational needs:
Investigation Support & Guidance – For organisations conducting their own investigations with our advice and oversight
Partial Investigation Services – Such as witness interviewing, fact-finding, or report writing
Full Investigation Services – Complete independent investigations handled entirely by our team
Training & Audit Services – Workplace investigation training and policy reviews
We provide transparent, fixed-fee quotes based on your specific requirements after an initial consultation. This ensures no unexpected costs and allows you to budget accurately. Our pricing is competitive and reflects the expertise of our former police officers and senior HR investigators.
We understand that investigation costs need to be proportionate to the matter at hand, so we work with you to find the most cost-effective approach that still ensures a thorough, compliant investigation.
For a no-obligation quote tailored to your specific situation, please call us on +44 (0) 191516 7720 or complete our enquiry form. We’re happy to discuss your requirements and provide a detailed cost breakdown.
