Case Management Software

Our whistleblowing compliance management software is a robust solution designed to manage whistleblowing cases efficiently. It serves as a single source of truth for all cases, integrating reports from various channels into a cohesive platform.

Investigation outcomes are reported back via the portal so the party responsible for logging the call can see what action we intend on taking. The service enables us to decide who should investigate a reported matter and forms part of our parent company’s compliance procedure.

FCC Environment

Software Features

  • Intuitive and Modern Interface: The software is user-friendly, with a modern design that is easy to navigate.
  • Comprehensive Functionality: Features include case triage, risk assessment, outcomes management, classification, investigators management, and a chat function.
  • Detailed Analytics: The case analytics function allows for in-depth analysis and tracking of cases.

Whistleblowing Software Capabilities

  • Best Practice Design: Aligned with best practices in whistleblowing compliance management system, User Experience, and Information Security.
  • SaaS Model: Provided as Software as a Service, it offers ease of use with quick implementation, requiring no complex integrations, apps, or installations.
  • Mobile and Tablet Responsive: Ensures accessibility across various devices.

Data Security and Compliance

  • UK-Based Data Centres: All data centres are located in the UK, with full GDPR compliance.
  • Strict Data Protection Measures: Includes data redaction timelines, symmetric AES256 encryption, and two-factor authentication.
  • Compliance with Standards: Adheres to ISO 27001, HIPAA, FedRAMP, SOC1, SOC2, UK G-Cloud, and ISO9001, ISO37001 standards.

Advanced Security Features

  • Active Security Measures: Our datacentres implement robust security protocols, including DDoS attack prevention and encrypted connections.
  • Hierarchical Role-Based Security: Ensures limited access on a case-by-case basis, maintaining the integrity and confidentiality of sensitive information.

Ready to talk?

Complete the form using the link below or to the right and one of our staff will contact you to understand your needs, requirements and advise you on the most suitable solution for your organisation.

Alternatively, call us today on +44 (0) 191516 7720

Our experience with Safecall has been excellent. The call handlers foster real discussions and ensure confidentiality, which encourages employees to provide full insight and information. The reports we receive, especially from telephone reports, are actionable and of high quality. We appreciate the stability of the Safecall team and the sense of familiarity we have with them.

Dr Markus Kuerten
Vice President Compliance & Privacy

Alternatively, if you need to talk to a
whistleblowing solutions expert please call:

+44 (0) 191 516 7720