Workplace Investigations and Investigation Support
Minimise risk. Maximise integrity. Investigate with confidence.
When workplace investigations are required, you need more than just advice – you need action.
Since 1999, Safecall has been the trusted partner for organisations seeking independent, expert-led workplace investigations that uncover the truth, protect reputations, and restore trust.
Whether you need us to lead the investigation, support your internal team, or build your capability, we tailor our approach to suit your needs – discreetly, professionally, and with complete impartiality.
We offer full-service investigations with experienced investigators, including former police officers and HR professionals, acting as an extension of your team to deliver fair, thorough, and legally compliant outcomes.
With managed investigations, you lead the process while we provide expert oversight. From best-practice templates to real-time advice, we help ensure your investigation is thorough, fair, and defensible.
We conduct impartial witness interviews and evidence collection that stand up to scrutiny. All statements are signed, dated, and documented to the highest standards to enable compliance with best practice.
Our critical friend analysis service gives your internal team access to experienced investigators who can guide you through complex or sensitive cases with confidence.
We can review your process and documentation to identify risks, gaps, or areas for improvement – helping you strengthen future outcomes and reduce organisational risk.
Safecall is a leading provider of workplace investigations in the UK. Our team includes former senior police officers, HR directors, and safeguarding experts – each bringing decades of experience and a calm, professional approach.
Independent and impartial – no internal bias, no conflicts of interest
Experienced investigators – trusted by global brands since 1999
Legally compliant – aligned with ACAS, GDPR, and whistleblowing legislation
Flexible and scalable – support that fits your organisation’s size and structure
Confidential and secure – every case handled with discretion and care
Looking to strengthen your internal investigation capability?
Whether you’re managing cases in-house or building team expertise, we offer tools and training to help you do it with confidence.
Investigation case management software
Take control of your internal investigations with a secure, easy-to-use platform. Designed by investigators for investigators, our investigation management software helps you manage and report on cases from intake to resolution – ensuring consistency, compliance, and confidentiality throughout.
Getting workplace investigations right isn’t just about compliance—it’s about trust, integrity, and protecting your people. At Safecall, we’re here to support organisations every step of the way.
Tim Smith, Head of Investigations, Safecall Ltd
Workplace investigation FAQs
Who oversees your investigations?
All investigations are overseen by our Operations Director, Tim Smith.
Do you conduct witness interviews?
Yes, we conduct workplace interviews with witnesses and compile signed, dated, and agreed witness statements as part of our comprehensive service.
Can you review our existing investigation policies?
Yes, we offer Workplace Audits that review investigation policies, procedures, and processes to minimise the risk of future employment law claims.
What happens if the investigation scope changes during the process?
We avoid scope creep by agreeing terms of reference in advance between the client sponsor and investigator, though we adjust timelines if new issues arise and keep clients fully informed.
How quickly can you start an investigation?
We offer flexible on-demand investigator capacity – you choose when, where, and how much investigative support you require.
What geographic areas do you serve?
We provide investigations services and support across the UK; and remote support across EU, Europe, and globally, having operated since 1999.
