Interviewer Training

Interviewer Training – this workshop is essential for managers and practitioners to develop their knowledge and skills enabling them to scope, plan and conduct professional interviews. Interview evidence can often not be heard if it is ruled inadmissible due to poor or oppressive practice.

This course will help investigation managers ask the right workplace and whistleblower investigation questions, helping them to get the best from witnesses and assist their recall of difficult or historic events, by giving them confidence to conduct a thorough, professional, and fair interview which can withstand the rigour of later challenge.

Aims

The course will:

  • Provide the knowledge and skills to get the best from witnesses and assist their recall of difficult or historic events within legislative guidelines
  • Demonstrate how to conduct a thorough, professional, and fair interview which can withstand the rigour of later challenge
  • Give the confidence to handle any workplace interview

Course Content

The course consists of the following modules:

  • Introduction
  • Explain the background to investigative interviewing
  • Outline the principals of investigative interviewing
  • Explain the PEACE framework
  • Plan an interview and engage the interviewee
  • Utilise different questioning techniques
  • Understand compliant and non-compliant interview techniques

Format

Whether you’re looking for online or in-person training, we offer the support and resources to help you successfully investigate workplace issues, ask the right whistleblower investigation questions and resolve reports.

“Lots of practical advice and resources”

“Well presented and easy to digest”

“A wide range of examples”

“Being completely new to the subject I came away feeling confident”

“The case studies really brought this to life”

“Easy to follow”

Feedback from our training courses

On-Site Training (1 day)

Our face-to-face classroom training is a day-long course covering the essentials of the interviewing process.

In order to facilitate interaction between the trainer and delegates, class sizes are small. This is to ensure we provide an optimal experience for attendees, and that they receive the correct level of attention during the programme.

Online Training (1/2 day)

Our online interviewer training sessions typically include 2.5 hours of lessons. In order to facilitate interaction between the trainer and delegates, class sizes are small. This is to ensure we provide an optimal experience for you and your employees, and that they receive the correct level of attention during the programme.

Online sessions are hosted on a secure Microsoft Teams network. During the sessions, delegates are able to see, talk to, and message the trainer. Our trainers are happy to answer any questions you may have and can offer unparalleled expertise.

All our sessions are hands-on, interactive, and cover a number of case studies to give attendees a real-world insight into the interviewing process.

Next steps

Complete the form using the link below or to the right and one of our staff will contact you to understand your needs, requirements and advise you on the most suitable solution for your organisation.

Alternatively, call us today on +44 (0) 191516 7720

Our experience with Safecall has been excellent. The call handlers foster real discussions and ensure confidentiality, which encourages employees to provide full insight and information. The reports we receive, especially from telephone reports, are actionable and of high quality. We appreciate the stability of the Safecall team and the sense of familiarity we have with them.

Dr Markus Kuerten
Vice President Compliance & Privacy
Adidas

Alternatively, if you need to talk to a
whistleblowing solutions expert please call:

+44 (0) 191 516 7720