We work hard to keep the process as simple as possible for our clients and their workforces.
The person decides to report the issue to Safecall and either calls us using the freephone number or contacts us via our website.
The person calls Safecall and explains their concerns to an experienced Call Handler in their choice of 170 languages.
The person submits their concerns in one of 60 languages to Safecall via our webform. This is reviewed by an experienced report handler.
We will then create a report for you on the Safecall Whistleblowing Platform.
You get an email notification that you have received a new report.
You log into our platform where you can view and acknowledge receipt of the report.
Person(s) with responsibility and authority for the operation of the whistleblowing management system
Report Recipients are able to do multiple tasks making it easier to interact and communicate directly with the whistleblower
Person or entity who reports or is about to report wrongdoing
Person or entity who reports or is about to report wrongdoing Whistleblowers / Reporters are able to do multiple tasks making it easier to interact and communicate with the internal investigator
Once the case has been investigated you can mark the case as closed with an appropriate retention period.
You are able to;