One solution. Every report. Total confidence.
Whistleblowing expectations have changed – and Safecall has evolved to meet them. While we remain a trusted name in hotline services, we’ve expanded our offering to support modern organisations with a powerful, all-in-one whistleblowing software solution.
Developed in collaboration with our clients, our whistleblowing software platform brings together reporting, investigations, and insights in one secure, intuitive system. It’s designed to help you manage every case with confidence and clarity – combining advanced technology with the human empathy that’s at the heart of everything we do.
If you haven’t seen what’s new, now’s the perfect time to take a closer look.
All your reports. One secure system.
Safecall’s whistleblowing software unifies internal and external whistleblowing reports into a single, compliant environment. From intake to resolution, you can manage, investigate, and analyse every case with full visibility and built-in human support. It’s a seamless blend of smart automation and compassionate expertise.
Ask what matters. Stay informed.
Every organisation is different – and your whistleblowing software should reflect that.
With Safecall, you can:
- Create custom intake forms tailored to your business needs
- Set up automated alerts to notify the right people at the right time
- Ensure nothing slips through the cracks
Investigations made easier – and smarter
Our new Investigations Management Module gives your internal teams the tools to manage cases efficiently and transparently. Assign investigators, track progress, and take action to mitigate risks and address root causes through effective analysis and remediation – all in one place.
Need extra support with your workplace investigations?
Our independent investigations team is always available to provide impartial, expert-led services when sensitive issues arise. Find out more
Client spotlight: Royal Mail
“At Royal Mail, trust, transparency, and a robust whistleblowing system are absolutely essential.”
When Debbie King took on the role of Head of Whistleblowing at Royal Mail, the organisation transitioned to Safecall – starting with our hotline service and later expanding to our full platform. That decision has been transformative.
Although only a quarter of Royal Mail’s reports come through the hotline, it remains a critical channel. The professionalism and empathy of the Safecall team ensure that reporters feel safe, heard, and reassured from the very first contact – a vital foundation for building trust.
With over 130,000 employees across the UK, Royal Mail receives a high volume of reports. Safecall’s platform has proven both robust and flexible, tailored to their needs and capable of delivering the metrics and insights required for effective upward reporting. It also streamlines internal processes, ensuring every report is handled with care and efficiency.
By combining advanced technology with human empathy, Safecall has helped Royal Mail foster a whistleblowing culture rooted in accountability and trust – one that values speaking up at every level, from frontline staff to executive leadership.
Ready to build a better speak-up culture?
Let’s talk about how Safecall can help you deliver whistleblowing with confidence – powered by technology, grounded in empathy.