Category: News
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Digital evidence in workplace investigations – your top questions answered
Our Behind the Screens webinar sparked a wave of thoughtful questions from attendees – ranging from legal nuances to practical dilemmas. In this final blog of the series, we’re spotlighting some of the most frequently asked questions and sharing insights from our expert panel: Christine Young, Jim Vint, and Tim Smith. Can deleted WhatsApp messages…
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Policies, proportionality & practical tips for managing digital evidence
As digital communications become central to workplace investigations, organisations must move beyond reactive responses and build proactive frameworks. In our Behind the Screens webinar, the panel shared practical strategies for managing digital evidence responsibly – balancing legal compliance, employee privacy, and investigative integrity. Why policies matter more than ever Christine Young, Partner at Herbert Smith…
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From reporting to resolution – why investigations must inspire trust
Encouraging employees to report misconduct is a vital first step – but it’s not enough. What happens next is just as important. If employees don’t trust that their concerns will be taken seriously, investigated thoroughly, and lead to meaningful change, the entire reporting process loses credibility. Safecall’s The Employee Voice report reveals a troubling trust…
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Ephemeral messaging – a forensic nightmare or a manageable risk?
In the digital age, not all messages are meant to last. Ephemeral messaging tools – like WhatsApp, Signal, and Snapchat – are designed to disappear, offering users privacy and convenience. But for investigators, these platforms present a unique challenge: how do you preserve, verify, and interpret messages that were never meant to be permanent? During…
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Who’s least likely to speak up? The answer might surprise you
One of the most revealing insights from The Employee Voice is that confidence to report misconduct isn’t evenly spread across the workforce. While many employees say they know what to do if they witness wrongdoing, the data shows that younger employees and remote workers are significantly less likely to feel confident, informed, or supported when…
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Privacy vs. transparency – legal considerations in digital evidence
As digital communications become central to workplace investigations, organisations face a growing challenge: how to balance the need for transparency with the legal rights to privacy. In our recent webinar, Behind the Screens, legal expert Christine Young and digital forensics specialist Jim Vint unpacked the complex legal landscape surrounding WhatsApp, Signal, and other messaging platforms.…
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Are line managers ready to hear the hard stuff?
In workplaces across the UK, line managers are the first port of call when employees witness misconduct. According to The Employee Voice report by Safecall, 50% of employees say they would report concerns to their line manager before anyone else – including HR, senior leadership, or independent whistleblowing services. This statistic is both encouraging and…
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The rise of off-channel communications – what investigators need to know
In today’s workplace, conversations don’t just happen in meeting rooms or over email. Increasingly, they unfold across WhatsApp, Signal, Snapchat, and other messaging platforms – many of which are outside the traditional corporate ecosystem. This shift has profound implications for how organisations conduct workplace investigations. During our recent webinar, Behind the Screens: Navigating WhatsApp, Email…
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Building a speak up culture: what it really takes
Most organisations say they want employees to speak up. Many have policies, reporting systems, and training in place. But as The Employee Voice reveals, the reality is more complex – and more urgent. Based on insights from over 2,000 employees across sectors, the report uncovers a troubling disconnect between what organisations think they’ve built and…
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Women leading with purpose: celebrating Joanna Lewis and the power of ethical leadership
Last week, Safecall proudly celebrated a remarkable achievement as Joanna Lewis, Managing Director, was honoured with three major awards at the 2025 National Business Women’s Awards: Joanna’s recognition is a powerful testament to her visionary leadership and the growing influence of women in business. The awards ceremony brought together inspiring women from across the UK,…
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Why employees stay silent: Promoting a Speak Up Culture
Why employees don’t report misconduct… and why it matters Introduction: why employees stay silent In today’s workplace, silence can be louder than words. Despite decades of progress in promoting speak up cultures, compliance frameworks, and whistleblowing policies, many employees still choose not to report misconduct when they see it. Whether it’s bullying, discrimination, unsafe practices,…