Witness Interview Techniques

CPD Certification

This course will help investigation managers ask the right workplace and whistleblower investigation questions, helping them to get the best from witnesses and assist their recall of difficult or historic events, by giving them confidence to conduct a thorough, professional, and fair interview which can withstand the rigour of later challenge.

Training formats include on-site and online sessions, both are interactive, include case studies, and provide opportunities for delegates to share good practices and ideas.

Interview evidence can often not be heard if it is ruled inadmissible due to poor or oppressive practice. This on-site or online course helps the responsible person develop their knowledge and skills, and enables them to scope, plan and conduct professional interviews.

At Safecall, we equip internal investigators with the knowledge, skills, and confidence to plan and conduct professional witness interviews that are thorough, fair, and robust enough to withstand later challenge.

Course designed for:

  • Workplace investigation managers
  • Whistleblowing investigators
  • HR managers
  • Whistleblowing report managers

Aims

The course will provide attendees with:

  • Provide the knowledge and skills to get the best from witnesses and assist their recall of difficult or historic events within legislative guidelines
  • Demonstrate how to conduct a thorough, professional, and fair interview which can withstand the rigour of later challenge
  • Give the confidence to handle any workplace interview

Witness Interview Techniques course content

The course consists of the following modules:

  • Introduction
  • Explain the background to investigative interviewing
  • Outline the principals of investigative interviewing
  • Explain the PEACE framework
  • Plan an interview and engage the interviewee
  • Utilise different questioning techniques
  • Understand compliant and non-compliant interview techniques

Witness Interview Techniques training format

Whether you’re looking for online training for managers or in-person training, we can support you in developing your managers so that they have the knowledge and confidence to support employees who speak up about concerns and your organisation’s whistleblowing procedure.

All our sessions are interactive and include case studies to give attendees a real-world insight into whistleblowing and the challenges both organisations and whistleblowers face.

There will be opportunities to share good practice with other delegates and our trainers are happy to share their expertise and answer any questions you may have.

“Lots of practical advice and resources”

“Well presented and easy to digest”

“A wide range of examples”

“Being completely new to the subject I came away feeling confident”

“The case studies really brought this to life”

“Easy to follow”

Feedback from our training courses

On-Site Training (½ day)

Our face-to-face training is a half-day, and it is a highly interactive course. To facilitate interaction, class sizes are small. This is to ensure all attendees can fully participate, providing the best learning experience.

Online Training (2.5 hours)

Our online training sessions typically include 2.5 hours of learning. The session will include interactive activities to foster engagement online and class sizes are small to encourage discussion and participation.

Online sessions are hosted securely on Microsoft Teams. During the session, delegates can see, talk to, and message the facilitator.

Next steps

Use the calendar on the right to choose and pay for your course. If you would like to book multiple places or a single place and pay by invoice contact us on +44 (0) 191 516 7720 or email us on learning@safecall.co.uk.

Alternatively, call us today on +44 (0) 191 516 7720

Frequently Asked Questions

Need help with this course? Here are the general training questions we get asked all the time. If you can’t find the answer here, give us a call on +44 (0) 191 516 7720, or fill out the form on this page.

Other available training

Investigations Training

Whistleblowing elearning for managers

Whistleblowing elearning for all staff


How to book single places

Please book with credit card via the calendar and you will receive a confirmation email immediately.

How to book multiple places or pay by invoice

If you would like to book multiple places or a single place and pay by invoice contact us on +44 (0) 191 516 7720 or email us on learning@safecall.co.uk.

By proceeding with this booking you are agreeing to Safecall’s Terms and Conditions.