Our platform includes a wide range of case management tools, such as:
- Customised intake via web and hotline
- Custom field creation
- Case triage, routing, and delegation
- Risk assessment and outcomes tracking
- Remedial action and root cause analysis
- Classification, assignment, and task setting
- Metadata tagging and labelling
- Investigation checklists and templates
- Real-time anonymous chat
- Detailed analytics and dashboards for tracking and reporting