Strengthen your process. Learn from every case.
Once an investigation concludes, the work isn’t always over. A desktop review provides an opportunity to reflect, refine, and reinforce your internal investigation process—ensuring your organisation is better prepared for the next challenge.
Safecall’s investigation desktop review service offers expert, independent analysis of your completed investigation. We assess your approach, documentation, and conclusions to help you identify strengths, address gaps, and align with best practice. This service is especially valuable when reviewing multiple cases, helping ensure consistency and high standards across all investigations.
What is a desktop review?
A desktop review is a post-investigation evaluation conducted by an experienced Safecall investigator. It’s designed to help you:
- Assess the quality and fairness of your investigation
- Identify procedural or evidential gaps
- Evaluate whether conclusions were supported by the evidence
- Ensure compliance with internal policies and legal standards
- Strengthen your approach for future investigations
This service is ideal when:
- You want reassurance that your investigation was handled correctly
- You’re preparing for potential legal or regulatory scrutiny
- You want to improve internal capability and consistency
- You’re reviewing a high-risk or high-profile case
How we support you
- Review of investigation documentation – including terms of reference, interview notes, evidence logs, and final reports
- Analysis of process and decision-making – assessing fairness, proportionality, and alignment with best practice
- Recommendations for improvement – practical, actionable insights to strengthen future investigations
- Optional follow-up support – including training or critical friend services to embed learning
Why choose Safecall?
- Independent and impartial – we provide objective, expert analysis
- Experienced investigators – with backgrounds in law enforcement, HR, and regulatory compliance
- Trusted since 1999 – supporting organisations across the UK, EU, and globally
- Confidential and constructive – our goal is to help you improve, not to criticise
What you can expect
- A structured review of your investigation
- A written summary of findings and recommendations
- Optional debrief with your team
- Confidence that your process is defensible and future-ready
Ready to review and improve?
Let’s talk about how a desktop review can help you strengthen your investigation process.
Not quite what you need?
Explore our full range of investigation services – from collaborative support to capability-building – designed to meet your organisation’s unique needs.