Safecall will manage your report in confidence. This will happen whether you contact Safecall online or by phone. Safecall will pass all the information you give, apart from your name if you wish, to the ITV Speak Up team. They will make sure your concern is looked into thoroughly, confidentially and independently.
If you raise a concern anonymously and ITV needs more information to help progress its investigation, we’ll post a request on this Safecall website. You can access the website, and the message, with the username and password provided during your original report using the link on the previous page. You can provide further information, or request feedback on your concern. You can do this via both this website and using the phone number listed above. Please leave 5 working days to allow us to make preliminary enquiries.