Our workplace investigation and investigations advice service helps you tackle potential misconduct quickly, efficiently and independently.
With expert and experienced investigators and advice available on demand, we can support you to carry out your own investigations, or conduct the investigation process on your behalf.
We have been a provider of UK, EU, European and global workplace investigations and whistleblowing systems since 1999, so we are ideally placed to support all sizes of business, not for profit, and government organisations.
Call us on +44 (0) 191516 7720 or fill out the enquiry form below.
Our Investigation Services
Free Workplace Investigations Resources
The whistleblowing investigations journey from report to resolution:
Receiving and encouraging reports
Covering the initial steps required when receiving and logging whistleblowing reports.
Handling a report: triage & assessment
Techniques for triaging and assessing the credibility and urgency of whistleblowing reports.
Taking the best approach
Identifying and implementing the most effective investigative actions to deal with the report.
Conducting effective investigations
The best practices for conducting thorough and impartial workplace investigations.
Decision making and resolution
Strategies for making informed decisions and resolving whistleblowing cases effectively.
Post Investigation follow up
Essential steps for post-investigation follow-up to maintain trust and integrity with all stakeholders.
Making the decision to investigate a workplace issue can be difficult.
Often, it’s only when we’re confronted by a report that seems more complex than normal, do many of us think ‘I’m not quite certain what to do here.’
That’s why Safecall have made this decision-making download freely available.
Need more specific information? Call Safecall on +44 (0) 191516 7720 or fill out the enquiry form.
Why choose Safecall?
Independent
Carrying out workplace investigations should be fair, transparent and proportionate. This helps prevent business liability, reputational damage, and avoids worsening any situation for all involved.
We are leading independent providers of whistleblowing systems, training and investigations.
Expertise and experience
It is essential that employers follow procedures to ensure investigations are conducted correctly to avoid potential tribunal and legal issues.
We have the extensive expertise and experience required to help you navigate investigation procedure and process; and we are used to carrying out investigations in the workplace.
On-demand capacity
Not all employers or organisations have the time or resources to conduct a workplace investigation quickly and efficiently.
We offer flexible on-demand investigator and interviewer capacity: you choose when, where, and how much investigative support you require.
Dedicated focus
The successful resolution of whistleblower reports requires an efficient and focused response.
We provide a dedicated and experienced investigator who will handle all aspects of your investigation.
Investigative parameters agreed in advance
When it comes to investigations, the last thing that anyone wants is scope creep.
We avoid this by agreeing terms of reference in advance between the client sponsor and the investigator.
Our comprehensive workplace investigation services include
Internal Investigation Support – Assisting businesses in conducting internal investigations and the production of investigation reports in compliance with ACAS guidelines and legal obligations.
Whistleblowing Investigation Training – Providing workplace investigations training to help employees conduct investigations accurately and impartially.
Workplace Audits – Reviewing investigation policies, procedures and the client’s workplace investigation process to minimise the risk of future employment law claims.
Fact-Finding – Creating an investigation plan, and gathering all investigation case facts in an impartial manner and evaluating them objectively.
Witness Interviewing – Conducting workplace interviews with witnesses and compiling signed, dated, and agreed witness statements.
Practical Guidance – Providing guidance on investigative next steps, and ongoing investigation support, for as long as necessary after the investigation.
Full Investigation Services – Carrying out the complete investigation on behalf of the business using independent former UK Police external investigators.
“We help clients navigate the challenges they may face, when dealing with internal investigations, in an open, transparent, and efficient manner”
Tim Smith,
Operations Director, Safecall
How our investigations work
Who
Who carries out the workplace investigation or provides investigative advice?
Our specialist workplace investigators are all experienced former police officers or senior HR personnel – often from senior investigating officer levels – and with significant operational experience.
They have conducted workplace investigations in a wide range of circumstances – often concerning issues which are stressful or emotional for those involved. Our investigators have investigated concerns including: whistleblowing disclosures, allegations of bullying, sexual harassment, and regulatory misconduct.
They ensure any investigation carried out on a client’s behalf is done so in line with best practice, is wholly impartial, and is directed by the facts.
We allocate individuals with appropriate skills and experience to match the specific nature of your workplace concern.
What
What types of workplace investigation do you conduct?
We are able to conduct and support investigations covering a wide range of potential misconduct situations including:
- Health & Safety
- Safeguarding
- HR/workplace issues
- Environmental
- Criminal
How
How is the investigation managed and how long will it take?
We establish terms of reference and investigative parameters with our client at the outset.
The duration of an investigation can vary between days and weeks. The length of the investigation depends on the number of witnesses involved, and the volume of information and documentation that needs to be collected and reviewed.
We work with employers to establish an estimated timeline for the whistleblowing investigation, which is subject to adjustments based on any new issues that arise, but we always ensure the client is fully aware of any developments.
Any investigation is overseen by our Operations Director, Tim Smith.
Call us on +44 (0) 191516 7720 or fill out the enquiry form here or directly below.
Get in touch
Our other products and services
Training
We offer low-cost elearning, classroom and online whistleblowing training to keep you compliant with legislation
Whistleblowing Solutions
Our whistleblowing solutions help safeguard your organisation, your employees, and your reputation.