NYK Group is committed to maintaining the highest standards of integrity, legal compliance, and ethical conduct. To support this, we provide an independent whistleblowing service via Safecall, available to external stakeholders including former employees, suppliers, customers, and other third parties. If you have concerns about misconduct, ethical violations, or legal non-compliance involving NYK Group or its personnel, we encourage you to report them. Your report helps us uphold transparency and accountability.
Please note:
This whistleblowing hotline is not intended for product or service issues, customer complaints, or general enquiries.
If you have concerns or feedback about NYK Group’s products or services, please contact our Customer Service team through the usual channels.
The whistleblowing service should only be used to report serious violations of law, company policy, or ethical standards as described above.
What can be reported?
You can report suspected serious violations of laws, regulations, or company policies related to NYK Group or its personel in areas such as:
- Fraud or Financial Misconduct
- Bribery or Corruption
- Antitrust/ Competition law
- Data Privacy Breaches
- Harassment or Discrimination
- Conflicts of interest
- Unsafe Work Conditions/Health & Safety Violations
- Retaliation
- Workplace Violence
- Other
What can’t be reported?
The system should not be used for:
- False accusations or deliberately untrue information
- Personal grievances unrelated to misconduct or policy breaches
- Issues outside NYK Group’s scope
- Complaints that do not involve violations of Law, NYK Group policies or Ethical standards.
How to make a report
To make an online whistleblowing report please choose your preferred language. You can also contact Safecall by using one of their global freephone numbers. The lines are available 24 hours a day, 7 days a week.
Reporting language options:
Additional Information:
• Anonymous reports are accepted. However, we encourage you to provide your name and any supporting evidence or clues whenever possible. Doing so helps us conduct a more effective and accurate investigation.
• Anyone who reports concerns in good faith is protected from retaliation. NYK Group strictly prohibits any form of retaliation or disadvantage against whistleblowers.
• All reports received will be handled in accordance with NYK Group internal regulations and applicable laws.
• For further information on how we processes your personal data, please read the Privacy Policy. For information on how Safecall processes your personal data, please see the Safecall Privacy Notice.