Safecall differs from other providers as we are not a call centre dealing with high volume calls and providing a pro-forma style report. All Call Handlers have a minimum of 25 years investigative experience and are compliant with The Private Security Industry Act requirements for the licensing of persons interviewing callers.
Each report is unique to the individual as callers are encouraged to convey concerns in their own words. We securely retain reports and notes of calls in compliance with current legislation and codes of conduct, thereby enabling you to avoid detrimental repercussions should you be required to support actions taken as a result of a report.
The most popular means of reporting a concern is via our free phone telephone numbers. However you can also make a report using others means of communication, such as via e-mail, the Safecall reporting website, facsimile or by post.
Allowing anyone outside your business to have access to sensitive company information requires putting a great deal of faith in them and their infrastructure. Clients choose Safecall for that very reason.