The term Whistleblowing has gained prominence in recent years. In the wake of financial scandals such as Enron, World Com etc, many organisations addressed their operating procedures and began to see the benefits of providing a safe accessible means for staff to report concerns.
In the UK the introduction of The Public Interest Disclosure Act and Sarbanes Oxley legislation in the US encouraged staff to report concerns and offered protection against reprisals. The Bribery Act 2010 included a defence of having adequate procedures in place to prevent bribery and for the first time having a safe secure whistleblowing procedure in place became necessary.
Safecall provides an independent worldwide service for staff to report concerns which are then reported directly to clients for appropriate action. Whilst you may have excellent internal reporting systems, on occasions, staff may feel uncomfortable using them. It is recognised that an independent external provider can overcome any such discomfort.
Often employees fail to report wrongdoing or concerns due to:
Lack of anonymity
Fear of reprisals
Feelings that they may not be taken seriously
Inadequate or inappropriate internal reporting procedures
It is impossible for senior management to know everything that goes on but they can mitigate that everything possible has been done if employees have access to our service. Your employees are the eyes and ears of the organisation and by introducing Safecall you make it easier for them to make you aware of potential problems.
Points to consider about your current system:
Is it used?
Can employees report anonymously, if appropriate?
Do they trust the system?
How easy is it to raise concerns about fraud if all they have are suspicions?
Are staff comfortable raising corporate governance matters when they may be reporting to those suspected of wrongdoing?
Are you always aware of bullying, health & safety concerns, discrimination, racism etc?
Is it safe and confidential enough to comply with the ‘adequate procedures’ defence under The Bribery Act 2010?