Key facts

 

Safecall is wholly owned by The Law Debenture Corporation. Established in 1889 Law Debenture is a leading provider of worldwide independent fiduciary services.  The Safecall bureau is based in the North East of England.  Our Call Handlers each has over 25 years investigative experience interviewing witnesses, securing and retaining evidence and each one complies with all current UK  legislation. 

 

Safecall Provides 

  • Global whistleblowing

  • Reporting by telephone, secure web portal, email and text

  • 24/7 secure free-phone access

  • Automated language support

  • Comprehensive written reports

  • Call handling specific to client/country requirements

  • Corporate gifts & hospitality reporting

  • Post implementation staff survey

 

Security 

  • All staff UK Government vetted

  • Strong commercial ICT security

  • Encrypted communications

 

Customer Support 

  • Implementation advice and assistance

  • Employee communications support

  • On-going marketing support

  • Data protection guidance

  • CRM system to enable clients to: -

-Manage reports and investigations

-Audit trail investigations

-Conduct in depth analysis of calls