Safecall Three Day Training Course

Investigation for Managers

Aim

The aim of this course is to:

• Outline the relevant legislation and guidance affecting investigations
• Improve skills, confidence, and ability
• Enable a better understanding of issues relating to procedural fairness and disclosure

Learning Outcomes

By the end of the course delegates will be able to:

• Apply a logical and structured approach when carrying out an investigation or interview
• Explain the relevant legislation and best practice guidance
• Select an appropriate strategy to achieve specified outcomes
• Prepare an investigative strategy
• Apply the relevant law and procedures to the interview process
• Explain the PEACE interviewing model
• Demonstrate the ability to interview witnesses and suspects
• Explain the difference between conversation management and cognitive interviewing
• Demonstrate the ability to take accurate notes of interview
• Explain how to conduct an ethical and transparent investigation

Content

The course covers:

• The role and responsibilities of the investigator
• The legal framework
• The importance of ethical and transparent investigations
• Disclosure
• Decision making, record keeping and terms of reference
• Gathering, securing, and preserving evidence
• Investigative strategy and policy
• Practical exercises and case studies

Who Should Attend?

This training course has been specifically designed and developed for senior managers, managers, HR professionals, and any person who may be required to carry out interviews or investigations on behalf of their organisation.

Venue

This training can be delivered at Safecall's Learning Centre in Sunderland, at your training centre, or at any other suitable local venue.