Safecall One Day Training Course

The Investigation Process

Aim

To introduce the principles and best practice guidance for conducting interviews and investigations

Learning Outcomes

By the end of the course delegates will be able to:

• Explain and demonstrate how to plan and prepare an interview
• State the legislation and guidance which affects the conduct of investigations
• Explain the role and responsibilities of the legal advisor or other representative assisting the interviewee
• Explain the PEACE model
• Explain the need to take accurate notes during an interview
• Have an awareness of requirements for presenting evidence

Content

The course covers:

• The role and the responsibilities of the investigator
• Developing a structured approach to investigations
• Basic principles and legal fundamentals
• Cognitive Interviewing and Conversational Management
• Preserving and disclosing evidence
• Record keeping
• Evidence presentation

Who Should Attend?

The course is designed for employees who may be required to carry out a workplace investigation on behalf of the employer.

Venue

This training can be delivered at Safecall's Learning Centre in Sunderland, at your training centre, or at any other suitable local venue.